Thank you for visiting and shopping at Our E-Store. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
In most of the case we provide free shipping.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Sometimes it may take more time.
Customs, Duties and Taxes
Our Website is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Our Website is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
1. Shipping Location
Some products are shipped from warehouses located out of India.
Following shipping policy for items shipped from out of India.
2. Shipping Guarantee
We provide a shipping guarantee for our users. If we miss the delivery date (usually 60 days), we offer a full refund.
We offer a full refund if the order delays. It will be counted from the date that the package leaves Out of India warehouse.
- In normal circumstances, more than 30 days.
- In the busy season, more than 60 days, such as Black Friday, Cyber Monday, Christmas, etc.
- In unforeseen circumstances, such as epidemics etc, the date will be different. Please pay attention to our notification email and message.
Please note that:
a. For orders shipped to the USA, European countries, New Zealand, Canada, will refund if the total shipping time more than 30 days.
b. For orders shipped to South America, Middle East, India, Africa, will refund if the total shipping time more than 60 days.
c. Order delay caused by delivery pending, such as an insufficient address, package unclaimed, inability to contact the customer, etc, We will not refund you.
You can check the delivery date on this page as a reference. The date is counted from the time a tracking number create.
Please note that, during the busy season, such as Black Friday, Cyber Monday, Christmas, etc, the date may be longer because of the massive packages and limited capacity of shipping companies.
Terms and Conditions of Shipping Guarantee
Your order should meet the following conditions for a shipping guarantee refund:
- Your shipping option is the one displayed on the product page.
- Your products are eligible for delivery.
- The shipping address is correct and eligible.
The guarantee does not apply if the following circumstances exist.
- We will not refund because of unforeseen circumstances, such as an epidemic, strike, natural disaster, war, etc.
- We will not refund if the package is shipped to the following countries:
Haiti; Kyrgyzstan; Madagascar; Mauritius; Bangladesh; Nepal; Nicaragua; Swaziland; Jamaica; Zambia; Ecuador; Peru; Bolivia; Chile; Argentina; Uruguay; Egypt; Sudan; Libya; Algeria; Angola; Bahamas; Benin; Belize City; Burundi; Dominican Republic; Gambia; Grenada; Cuba; Palestine; Paraguay; Guatemala; Reunion; The Commonwealth of Puerto Rico; Hawaii; Alaska; Guadeloupe; Martinique; and French Guiana.
3. Shipping Method
Netherlands Post and Singapore Post support worldwide delivery.
All UK packages will be shipped by UK Express by default.
US Express can only deliver to the U.S(Military base not included) by USPS. You can choose this fast shipping method when fulfilling an order.
CA Express will ship to Canada only by Canada Post.
AU Express will ship to Australia only by Australia Post.
Yanwen Express/ Standard:
Note: In busy season, there may be more delay.
PLEASE NOTE: Due to Covid related Conditions Lockdowns worldwide, Overseas/Imported products expected delayed Delivery, Local Products will be delivered Normal.
Presently Imported products shipping days is 15-30days, please buy only if you can accept this delayed time. Local products will be delivered in time.